You can always call us on 03330 150 330 if you need any clarity on our Shipping Policy.
Shipment processing time
All orders are processed within 1-3 business days depending on stock levels.
Monday – Friday: Orders placed by 4PM – We aim to ship the same day for all small packages, larger orders may take up to 24hrs.
Saturday: Orders placed by 11:30AM – We aim to ship the same day for all small packages, larger orders may take up to 72hrs.
Orders are not shipped or delivered on Sunday or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you want the latest shipping information and prefer to speak to us then call us on 03330 150 330.
Shipping charges for your order will be calculated and displayed at checkout, please note that the charge seen on the postage stamp does not include all costs for shipping and will differ from the charge paid for at checkout.
DPD local is our preferred carrier and all items will be shipped using this meoth unless otherwise selected by the customer.
We only use Royal Mail Special Delivery Service, Guaranteed Next Day Service 1pm (call us if you want by 9AM) for small and medium sized goods. Large quantities with a total weight above 10KG we may use DPD Local or Parcelforce Worldwide solutions.
We currently do not offer cheaper services due to the risk of delay and damage.
Delivery delays can occasionally occur.
Rapid Fire Supplies ships to addresses within the United Kingdom and Eire.
Delivery confirmation and tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active immediately.
If you received your order damaged, please contact firstname.lastname@example.org within 48 hours.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
• Credit / Debit Cards or invoice – We do offer credit subject to meeting our credit control process, or we require all payments to have cleared before dispatching goods.