Thank you for choosing to be part of our community at Rapid Fire Logistics Ltd (“company”, “we”, “us” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at: email@example.com
- What information do we collect?
- How do we use your information?
- Will your information be shared with anyone?
- Do we use Google Maps?
- How do we handle your social logins?
- Is your information transferred internationally?
- What is our stance on third party websites?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Do Californian residents have specific privacy rights?
- Do we make updates to this policy?
- How can you contact us about this policy?
The information we collect:
Personal information you disclose to us.
In Short: We collect personal information that you provide to us including name, address, contact information, passwords and security data, payment information and social media login data.
We collect personal information that you voluntarily provide to us when registering at our Sites and/or apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interaction with us and the Sites, the choices you make and the products and features you use.
The personal information we collect can include the following:
Name and Contact Data: We collect your first and last name, email address, postal address, phone number and other contact data.
Credentials: We collect passwords, password hints and similar security information used for authentication and account access.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (for example, a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor Stripe.com and you should review its privacy policies and contact the payment processor directly to respond to your questions.
We may provide you with the option to register using social media account details, such as Facebook, Twitter or other social media accounts. If you choose to register in this way we will collect the information described in the section “Social Logins” [LINK] below.
All personal information provided to us must be true, complete and accurate, and you must notify us of any changes to that personal information.
Information automatically collected:
In Short: Some information, such as IP address and/or browser and device characteristics, is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookies Policy here.
Information collected through our Apps
In Short: We may collect information regarding your geo-location, mobile device, push notifications and Facebook permissions, when you use our apps.
If you use our Apps, we may also collect the following information:
- Geo-location information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
- Push Notifications.We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
- Facebook Permissions. We may by default access your Facebook basic account information, including your name, email, gender, birthday, current city and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference.
Information collected from other Sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
How do we use your information?
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process with your consent. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed “Social Logins” for further information.
- To send you marketing and promotional communications for business purposes and/or with your consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “Your Privacy Rights” below).
- To send administrative information to you for business purposes, legal reasons and/or possibly contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- To fulfil and manage your orders for contractual reasons. We may use your information to fulfil and manage your orders, payments, returns and exchanges made through the Sites.
- To post testimonials with your consent. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at: firstname.lastname@example.org and include your name, testimonial location and contact information.
- To administer prize draws and competitions for our business purposes and with your consent. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
- To request feedback for our business purposes and with your consent. We may use your information to request feedback and to contact you about your use of our Sites.
- To protect our Sites for business purposes and legal reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example fraud monitoring and prevention).
- To enable user-to-user communications with your consent. We may use your information in order to enable user-to-user communications with each user’s consent.
- To enforce our terms, conditions and policies for business purposes, legal reasons and/or possibly contractual.
- To respond to legal requests and prevent harm for legal reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
Will your Information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.
We only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business partners. We may share your information with our business partners to offer you certain products, services or promotions.
- With your consent. We may disclose your personal information for any other purpose with your consent.
- Other users. When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site [or App], such personal information may be viewed by all users and may be publicly distributed outside the Site [and our App] in perpetuity. If you interact with other users of our Sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.
- Offer wall. Our Apps may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. Such an offer wall may appear in our mobile application and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will leave our mobile application. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.
Do we use Google Maps?
In Short: Yes, we use Google Maps for the purpose of providing better service.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you agree to allow us to gain access to information about you including personally identifiable information (such as usernames) and non-personally identifiable information (such as location). We will be collecting the following information: Location
For a full list of what we use information for, please see the previous sections titled “Use of your information” and “Disclosure of your information.” You agree to allow us to obtain or cache your location. You may revoke your consent at anytime. We use information about location in conjunction with data from other data providers.
The Maps APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Union, please take a look at our EU user consent policy, which can be found at this link:
How do we handle your social logins?
In Short: If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.
Our Sites offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. If you login using Facebook, we may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.
Is your information transferred internationally?
In Short: We may transfer, store and process your information in countries other than your own.
European Commission’s standard contractual clauses: Such measures implementing the European Commission’s standard contractual clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws. Our Standard contractual clauses can be provided upon request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided here.
What is our stance on third-party websites?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with our websites.
How long do we keep your information?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site [and App]. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us at email@example.com.
What are your privacy rights?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information you have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using at: firstname.lastname@example.org
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list. However, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
- Noting your preferences at the time you register your account with the Sites.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below
Do we make updates to this policy?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
How can you contact us about this policy?
If you have questions or comments about this policy, email: email@example.com or by post to:
FAO: Craig Eddy, Rapid Fire Logistics Ltd
Bristol Aztec West, 2430/2440 The Quadrant, Almondsbury
Bristol, BS32 4AQ
[If you are a resident in the European Economic Area, the “data controller” of your personal information is Rapid Fire Logistics Ltd. COMPANY, has appointed Craig Eddy to be its representative in the EEA. You can contact them directly regarding the processing of your information for Rapid Fire Logistics Ltd, by email at firstname.lastname@example.org or by post to: Bristol Aztec West, 2430/2440 The Quadrant, Almondsbury, Bristol, BS32 4AQ.
If you have any further questions or comments about us or our policies, email us at email@example.com or contact us by post at:
Bristol Aztec West, 2430/2440 The Quadrant, Almondsbury
Bristol, BS32 4AQ